As one of Sydney’s top locksmith companies, we get plenty of questions from people interested in our services. And because some of the questions come up often, we thought we’d share our list of the top 6 frequently asked questions we receive…and, more importantly, the answers you’re looking for.
Question: Is there any time you aren’t available? What about late nights/weekends?
Answer: This is an easy one because we are always available…as in 24/7, around-the-clock availability.
We know that emergencies can happen at any time and on any day of the week, and there’s nothing worse than calling the locksmith you’ve grown to trust only to be let down when the answering service informs you their technicians are not available after 7 pm or on weekends.
With One & Only, you can rest easy knowing our team of experts is on call and ready to help you any day of the week, day or night.
Question: Are there keys and locks that cannot be copied?
Answer: Yes. We can replace your current locks and keys with a high-end, restricted key system called EVVA. Once installed, keys cannot be copied unless someone with an authorised signature requests and signs for them.
We understand the importance of knowing exactly how many keys to your home are out there, and we’re committed to keeping you and your family safe.
Question: I know you help with locks and keys…but what about security systems?
Answer: Absolutely. Modern tech advancements make it easier than ever to have a high-quality, closed-circuit TV (CCTV) security system installed in your home. Our technicians are experts in all security solutions including home security systems, cameras, and tech, and we are happy to create a custom quote for you and your home.
And if you want something you can access remotely when you’re out of the house we can help with that, too.
Question: What happens if my alarm is triggered while I’m away from my home?
Answer: You won’t always be home when your security system does its job. Thankfully, alarm notifications can be set to alert you via your mobile device when an alarm in your home has been activated.
Question: Do you install or work on other locks beside doors?
Answer: We do. One & Only technicians can install and/or repair locks on windows, garages, and cabinets. If it needs a lock, we can install one…and if it needs a new lock, we can replace it.
Question: Is One & Only a business that is registered/certified?
Answer: Are we ever. Our list of registrations and certifications includes:
- CM3 Registered
- Rapid Contractor Registered
- EBIX Trades Monitor Accredited
- Working with Children Check Approved
- Locksmiths Guild Australia Approved & Member
- All Employees Are IAG Customer Experience Certified
- All Employees Have White Cards
- All Employees Have Police Checks
The next time you’re in need of locksmith services, we hope you’ll contact us at One & Only. Our locksmiths have over 50 years of combined experience and we’ll treat your home as if it were our own. We have the best tools and technologies to get your locks changed out quickly and have your new home looking great and your family feeling safe in no time.
Our philosophy is client-first – and alongside undoubted quality services, they have given us the privilege of working with a variety of returning clients. We keep your interests first, and our Locksmiths are there to help you as soon as you make a phone call!
- Our mobile workstations/vehicles are fitted with high-tech tools and equipment to get most jobs done on-site and immediately.
- Rain, COVID19, hail, storm, sun or fog – we will be there whenever you need us.
- Become our regular customers and receive discounts from us.